- Career development is an inside out job
- Hire based on values. Train skill
- Get out of your own head learn to take someone else’s perspective
- Courage is the first attribute for a good hire
- Shift from accessing information to curating it and from solving existing problems to identifying hidden ones
- Networking is about reducing your message to its essence in a way that engages another person and begins a conversation
- Between integrity and genius, choose integrity
- Relationships are primary; everything else is derivative
- You can only rise as high as the health of your relationships will allow
- Real change is anything that is unexpected that happens to you.
- There is no such thing as change management only adaptability to change can be managed
- Turn your job search encounters from transactions to transcendence by making them purposeful and personal
- The only way to find the unusual job is to be curious
- The only way to lead people is around purpose
- There are no leaders, there is only exercising leadership
- Manage for strengths and potential, they bear more fruit than deficiencies
- Being aware is more important than being smart
- To be a better leader, develop more heart
- Under pressure, how you do anything is likely how you will do everything
- When in doubt, tell more truth
- Think systems: Work to get the whole system into the room
- Adaptability is essential for leading
- Follow a designed practice of development
- Know the difference between wicked problems and technical problems
- Listening is not a soft skill, it’s damn hard work
- Observe, observe, observe; then interpret and only then intervene
- People improve through feedback, not through rules
- Nothing communicates faster than “being talked down to”
- Grace is not being perfect. Grace is the speed of the response after the breakdown
- Any behavior that is allowed to exist is, by definition, acceptable
- Self disclosure without awareness is useless
- Just because you are not sick does not mean you are healthy
- Leadership is learned
- People don’t get in trouble for telling the truth, they get in trouble for not telling enough truth
- You can’t build teams in a lawless culture. Have a few rules and stick to them
- Cultivate feedback closer to the event
- Leaders grow more leaders
- Teams = shared work and individual accountabilities
